Filo Artisan Trade is located in the western suburbs 30 km from city of Melbourne and delivers to all Australian major cities and metro addresses (residential and commercial addresses). All items in our online store are physically in our stock at the time you place your order.

Delivery of your Order

Filo Artisan Trade sends out orders via Australia Post.

Standard Shipping (2-4 business days - up to 5 kgs) - $8.00 

Express Shipping (1-2 business days - up to 5 kgs) - $10.00

Pick up - FREE

Bulk Orders (over 5kgs) - shipping cost is price on application

We dispatch orders on Mondays - Wednesdays (standard shipping) to make sure chocolates arrive in its optimal condition. Please note that  we do not arrange delivery during the weekends, official Australian local and interstate public holidays.


Picking up your order at Caroline Springs, VIC

Free Pick up is available for orders placed online. Select “Pick Up” option in the Shipping section. We'll advise you when your order is ready to collect.

Collection address: 2 Sherdley Green Caroline Springs, VIC 3023 from 10am to 6pm daily.

NOTE This is for collection of online orders only, there is no shop where you can see the products.