Filo Artisan Trade (ABN 52 002 696 915) values very highly, the strong relationships it has with its customers. The gradual introduction of data collection technology at Filo Artisan Trade is being handled with full and proper respect for the privacy of our customers. The data we collect is handled sensitively, securely and with proper regard to privacy.
Collection of your personal information
We collect personal information in order to carry out our functions as a retailer and to also better understand our customers.
We collect personal information about you in a number of ways including when you contact us via phone or email; when you place an order or make a purchase with us online.
We may collect information that personally identifies you such as your name, contact details, email address and other transactional information. You may choose to withhold any requested information, however, this may mean we are unable to provide the service you require.
Use and disclosure of your personal information
By using the services we provide, you consent to us:
using information collected about you:
(i) in order to provide the service you have requested;
(ii) for the purpose of research;
(iii) to enhance your use of our website;
(iv) to contact you from time to time by post and/or email to inform you about our latest products and offers; and
- sharing your personal information with our related bodies corporate or a service provider or agent retained by us for the purpose of ensuring proper functioning of our business and you hereby consent to such related bodies corporate, service provider or agent using information collected about you for the above purposes.
Filo Artisan Trade will not otherwise disclose or permit the use of any of your personal information without your prior consent unless required to do so by law.
Storage of your personal information
Access to your personal information
We will reasonably attempt to ensure that the personal information that we hold about you is accurate and up to date at all times. If your details have changed please inform us of the correct information, so that we may update our records. If you need to advise us of any changes to your details, please email firstname.lastname@example.org or update them yourself via the website. You may contact us at any time to access, amend or request the deletion of personal information we hold about you. We will give you access to, amend or delete your records as requested within a reasonable period of time following your request. If applicable, any legal requirement on us to maintain certain records of your personal information will prevail over any of your requests.
If you are concerned with the way we have handled your personal information, please contact us at email@example.com